Politique de confidentialité
Store Information
Store: Luamivor
Address: Am Bahnhof 1, 99706 Sondershausen, Germany
Email: contact@luamivor.com
Phone: +49 1732766309
Business Owner: Swen Fruehauf
1. Information We Collect
When you visit Luamivor or place an order, we collect certain information that enables us to provide our products and services efficiently while ensuring a secure shopping experience.
Personal Information: This may include your name, billing and shipping address, email address, telephone number, and order details. Payment information is processed securely by trusted third-party payment providers. Luamivor does not store your full payment card information.
Device & Technical Information: We may automatically collect information such as your IP address, browser type, operating system, device information, language preferences, pages viewed, and interactions with our website through cookies and similar technologies.
Purchase Information: We maintain records relating to your purchases, shipping information, order history, delivery updates, and communications with our customer support team.
2. How We Use Your Information
We use your information to process orders, arrange shipping, provide customer support, manage returns and refunds, improve our website and services, prevent fraud, comply with legal obligations, communicate important updates regarding your orders, and send promotional offers where you have chosen to receive them.
3. Protecting Your Information
We implement appropriate technical and organizational security measures to help safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or loss. All payment transactions are securely handled by reputable third-party payment service providers using industry-standard encryption.
4. Cookies
Luamivor uses cookies and similar technologies to improve website performance, remember your preferences, personalize your shopping experience, analyze website traffic, and support marketing activities. You can control or disable cookies through your browser settings; however, some website features may not function correctly if cookies are disabled.
5. Sharing Your Information
We may share limited personal information with carefully selected third-party service providers that help us operate our business, including payment processors, shipping partners, website hosting providers, analytics services, customer support tools, and email marketing platforms. These providers only receive the information necessary to perform their services and are contractually required to protect your data.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill your orders, provide customer support, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights (GDPR)
If you are located within the European Union or European Economic Area (EEA), you have the right to access your personal data, request corrections, request deletion, restrict or object to certain processing activities, withdraw consent where applicable, and request a portable copy of your personal information.
To exercise any of these rights, please contact us at contact@luamivor.com.
8. Promotional Communications
If you choose to receive newsletters or promotional emails, we may occasionally send updates about new arrivals, exclusive offers, seasonal collections, and special promotions. You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting our support team.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or data processing practices. Any updates will be published on this page and become effective immediately unless otherwise stated.
10. Contact Us
If you have any questions regarding this Privacy Policy or how Luamivor collects, uses, stores, or protects your personal information, please contact us:
Luamivor
Am Bahnhof 1
99706 Sondershausen, Germany
Email: contact@luamivor.com
Phone: +49 1732766309