Conditions d’utilisation

Store: Luamivor
Address: Am Bahnhof 1, 99706 Sondershausen, Germany
Email: contact@luamivor.com
Phone: +49 1732766309
Business Owner: Swen Fruehauf

Welcome to Luamivor. These Terms of Service outline the rules and conditions governing your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you acknowledge that you have read, understood, and accepted these Terms of Service.

1. About Luamivor

Luamivor operates this online store and offers women's dresses and related products through this website. Throughout these Terms, the expressions "we," "our," and "us" refer to Luamivor. Your use of our website constitutes acceptance of these Terms together with our related policies published on the website.

2. Acceptable Use

By using this website, you confirm that you have the legal capacity to enter into a binding agreement or have obtained the consent of a parent or legal guardian where required by applicable law.

You agree not to use our website, products, or services for any unlawful, fraudulent, abusive, or unauthorized purpose or in violation of any applicable laws or regulations.

3. General Terms

We reserve the right to refuse service, cancel orders, limit quantities purchased, or suspend access where reasonably necessary to protect our business, customers, or comply with legal obligations.

While certain information may be transmitted through various networks as part of normal website operation, all payment transactions are securely encrypted and processed by trusted third-party payment providers.

4. Products, Pricing & Availability

All prices displayed on our website are shown in Euros (€) and include VAT where required by law unless otherwise stated.

We reserve the right to modify product descriptions, prices, stock availability, promotional offers, or discontinue products at any time without prior notice. Product photographs are provided for illustrative purposes, and actual colors may vary depending on your device settings.

5. Orders & Payment

By placing an order, you confirm that all information provided during checkout is accurate, complete, and current.

Payments are processed securely through reputable third-party payment providers. Luamivor does not store your complete payment card details.

We reserve the right to decline, cancel, or limit any order if fraudulent activity, pricing errors, payment authorization issues, or other suspicious circumstances are identified.

6. Shipping & Delivery

Order Processing: Orders are generally prepared and dispatched within 1–2 business days after payment confirmation.
Estimated Delivery Times:
- European Union & Switzerland: 8–10 business days
- United Kingdom: 6–10 business days
- South Africa: 8–12 business days
Shipping: Free shipping is available on qualifying orders over €30.

After your order has been shipped, you will receive a confirmation email with tracking information whenever available.

7. Returns & Refunds

Eligible purchases are protected by our 60-day return guarantee. If you are not completely satisfied with your purchase, you may request a return within 60 days after delivery, provided the conditions described in our Refund & Return Policy are met.

Refunds are issued only after returned items have been received and inspected.

8. Website Content

We strive to ensure that all information on our website is accurate and up to date. However, occasional errors relating to product descriptions, pricing, availability, images, or other website content may occur.

We reserve the right to correct such errors, update information, or cancel affected orders whenever necessary.

9. Intellectual Property

All content available on this website, including text, graphics, logos, photographs, product descriptions, images, videos, icons, designs, software, and other materials, is owned by Luamivor or its licensors and is protected under applicable intellectual property laws.

No part of this website may be copied, reproduced, modified, distributed, published, or commercially exploited without our prior written permission.

10. Third-Party Services

To operate our business, we rely on trusted third-party providers including payment processors, shipping carriers, hosting companies, analytics providers, email service providers, and marketing platforms. These providers operate under their own terms and privacy policies, and Luamivor is not responsible for their independent practices.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Luamivor shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.

Where liability cannot legally be excluded, our maximum liability shall not exceed the total amount paid by the customer for the product giving rise to the claim.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Germany, without limiting any mandatory consumer rights provided under applicable legislation.